Privacy Policy

Last updated: March 2026

Kukoo Delivery Company respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

• Account details: Name, phone number, email address
• Delivery information: Delivery addresses, location data
• Order history: Items ordered, payment method used, order status
• Device information: App version, device type, operating system (for troubleshooting and improving the app)

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates via SMS or push notifications
• To improve our app and services
• To resolve disputes and provide customer support
• To prevent fraud and misuse of the platform

3. Information Sharing

We share your information only when necessary:

• With vendors — your order details so they can prepare your food
• With delivery partners — your name, phone number, and delivery address for order fulfilment
• With payment providers — transaction details for processing payments
• With authorities — if required by law or legal proceedings

We do not sell your personal information to third parties.

4. Data Security

We use industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted over the internet.

5. Cookies

Our website uses cookies to improve your browsing experience. By continuing to use kukoo.in, you agree to our use of cookies.

6. Your Rights

You can:

• Update your account information at any time through the app
• Request deletion of your account by contacting us
• Opt out of promotional notifications from app settings

7. Changes to This Policy

We may update this policy as our services evolve. We will notify you of significant changes through the app or website.

8. Contact

For privacy-related queries, contact us at imraaimmu@gmail.com or +91 90920 51500.